We’re thrilled you’ve chosen one of our customized products! Here’s what you need to know about our shipping and return policies:
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No Refunds on Customized Products: Because these products are made just for you, we can’t offer refunds once your order is placed. Please double-check all details before you finalize your purchase.
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Replacements for Damaged Items: If your customized product arrives damaged, let us know within 2 days of receiving it. Send us unboxing video of the damage, and we’ll create a new item and send it to you at no extra cost. We’ll also cover the shipping for the replacement.
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Shipping Costs: We take care of shipping costs for replacement items, so you don’t have to worry about any extra charges.
If you have any questions or need help, please reach out to us. We’re here to make sure you’re satisfied with your order!
NOTE- An unboxing video of the package is required for any claims.
Need Help?
Contact us at hello@artsystore.in for questions related to refunds and returns.